Quotes about negotiation

We’re all somebody’s prospect we’re all somebody’s customer.

Fairness as a principle doesn't work if applied only in response to demand it must be safeguarded and promoted even when its beneficiaries don't realize what they are missing.

Let us never negotiate out of fear. But let us never fear to negotiate.

In this wonderful modern age, if you know what you want, you can just reach out and, with the click of a mouse, take complete control of your entire buying and shopping experience.

If you don’t earn their trust at the beginning, they sure as hell won’t trust you with their money at the end.

There isn’t anything I can tell you that you don’t already know,” Melly answered.“Yes, but if we already know it then you’re not telling us anything new,” Bea said, thinking her way through the carriages of fear on the witch’s train of thought, “and if we don’t tell you what we know and what we don’t know, then you won’t know if you’ve actually told us something we don’t know, and what you don’t know we don’t know won’t hurt you.”Melly stared at Bea, her cigarette hanging from her lip in defeat.

In spite of his Cold War credentials, Kennedy still believed in the power of words.

The Sun Tzu School Ping-fa Directive. Be strong and continually aware. Manage your strength and that of others. When essential, engage on your terms. Be observant, adaptive, and subtle. Do not lose control. Act decisively. Conclude quickly. Don't Fight!

Write like you speak with the 'rhythms of human speech,' as William Zinsser said, and in as few words as possible. Use action verbs to carry water.

It's hard to argue over money when a girl flashes you her pussy.

Any negotiation has a limit. Otherwise, war is irrelevant.

If customers don’t trust you to help them at the beginning of the sales process, they certainly won’t trust you with their money at the end of it.

Earning the Right is a commitment to be the sales professional that your customer really needs

The ability to close sales effectively has never been confined to the last few moments of the conversation.

Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?

Customers get exactly what they need, while you hit your sales targets and become incredibly successful – fair deal.

Great selling involves helping people to make great buying decisions.

In many instances, the words “sell” and “influence” are completely interchangeable.

Be persistent, be persistent, they say. But please, do not mistake being a pest for being persistent.

Diplomacy is the art of getting what you want without offending anyone too badly.

Solving the problem means helping the customer to understand why you’re the best person for the job

Everybody sells something to somebody every day, whether it’s a product, a service or just a case of making sure that they get their own way.

Asking the appropriate questions means understanding exactly what your customer is trying to achieve

Executing the solution means gaining customer commitment and delivering on your promises

Earn the Right - Ensure you put this chunk of Sales Tetris in place first and all the other pieces just take their own positions naturally.

The commitment gap is the massive distance between “yes” and “maybe

Policy makers and business leaders take note: money matters. But often the best use of money as a motivator is to pay people enough to take the issue of money off the table—so that people can focus on the work rather than on the cash.

Note to the wise: whenever someone insists that he wants to buy something from you, but tells you there’s no real value in it yet, two things are happening: he’s lying, and you’re being taken.

Focusing on Earning the Right will have an incredible effect on the success of every single sales call that you will make from this day on.

Think about it: if someone had found a way to manipulate human choice and free will – if someone actually had that kind of power – wouldn’t it be a tad surprising if they then decided to share their secret with the masses in a book for $20? Not to mention how it would be just very slightly unethical.

Anger travels faster, conscience is slower! Angers goes ahead to destroy long before conscience lately arrives to regret! Don't try to keep anger just for a while... It destroys before negotiations!

Buy laughter with tears, and you'll be rich forever.

One sticking point was that Jobs wanted his payout to be in cash. Amelio insisted that he needed to "have skin in the game" and take the payout in stock that he would agree to hold for at least a year.

The thing about negotiations, not to mention the manipulation, is you can't go too far in any direction. Refusing once is good, twice is usually okay but a third is risky. You never know when the third person will stop playing and you end up with nothing.

As long as people are talking instead of fighting, nobody loses very much blood—unless he happens to bite his tongue.

The most important thing a man has to tell you is what he’s not telling you,” he said. “The most important thing he has to say is what he’s trying not to say.

He could follow someone’s mind around, and get where it was going before the other fellow knew where it was going.

Gabe scratched his double chin. "Maybe if you hurry with the seven-layer dip...And maybe if the kid apologizes for interrupting my poker game."Maybe if I kick you in your soft spot, I thought. And make you sing Soprano for a week.

Diplomacy "was like a card game. The difference was that you never really knew the value of the cards in your own hand.

Where two principles really do meet which cannot be reconciled with one another, then each man declares the other a fool and a heretic

Just being nice is not a winning strategy. Nice sends a message that the woman is willing to sacrifice pay to be liked by others. This is why a woman needs to combine niceness with insistence, a style that Mary sue Coleman, president of the University of Michigan, calls "relentlessly pleasant." This method requires smiling frequently, expressing appreciation and concern, invoking common interests, emphasizing larger goals, and approaching the negotiation as solving a problem as opposed to taking

World War I was not inevitable, as many historians say. It could have been avoided, and it was a diplomatically botched negotiation.

In a negotiation, we must find a solution that pleases everyone, because no one accepts that they MUST lose and that the other MUST win… Both MUST win!

In a negotiation, we must find a solution that pleases everyone, because no one accepts that they must lose and that the other must win... Both must win!

More and more couples are having this negotiation or discussion, but I'm still amazed at the number who aren't and where the cultural norm sort of kicks in and they just assume that mom's got to be the one who stays home, not dad.

You can only end a negotiation for peace if you begin it.

There's no road map on how to raise a family: it's always an enormous negotiation.

We're fascinated by the words--but where we meet is in the silence behind them.

One sticking point was that Jobs wanted his payout to be in cash. Amelio insisted that he needed to "have skin in the game" and take the payout in stock that he would agree to hold for at least a year.” Jobs resisted. Finally, they compromised: Jobs would take $120 million in cash and $37 million in stock, and he pledged to hold the stock for at least six months.

Fatigue could be the dealmaker's friend.